Användarvillkor
Terms and Conditions
OVERVIEW
Welcome to Smooth Goods Ltd! The terms “we”, “us” and “our” refer to Smooth Goods Ltd. Smooth Goods Ltd operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a customized shopping experience (the “Services”). Smooth Goods Ltd is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights and address topics such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you confirm that you are of legal age in your state or region of residence and that you have given us your consent to allow your minor dependents to use the Services on devices owned, purchased, or managed by you.
To use the Services, including accessing or browsing our online stores or purchasing products or services we offer, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you are fully authorized to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services in our online stores as accurately as possible. However, we cannot guarantee that your device’s display of colors or product appearance will be accurate due to differences in device settings and configurations.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or exactly match the representations shown in our online stores.
All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue products at any time and to limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. Smooth Goods Ltd reserves the right to accept or reject your order at its sole discretion for any reason. Your order will only be considered accepted after confirmation by Smooth Goods Ltd. Acceptance of your order is subject to successful receipt and processing of payment.
Please review your order carefully before submitting it, as Smooth Goods Ltd may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.
Returns or exchanges of purchases are governed exclusively by our Return Policy [LINK].
You represent and warrant that your purchases are intended for personal or household use only and not for commercial resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email.
Unless otherwise expressly stated, listed prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices shown in our online stores may differ from prices available in physical stores or third-party online shops.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You also agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you when necessary.
You represent and warrant that:
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the credit card information you provide is true, accurate, and complete;
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you are authorized to use the payment method provided;
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charges incurred by you will be honored by your payment provider; and
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you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.
Ownership and risk of loss transfer to you once the products have been handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, logos, text, graphics, images, product reviews, video and audio files, and their design, selection, and arrangement, are the property of Smooth Goods Ltd, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms and Conditions permit you to use the Services solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services.
Except as expressly provided herein, nothing in these Terms grants you any license or rights in patents, trademarks, copyrights, or other intellectual property owned by Smooth Goods Ltd, Shopify, or third parties.
Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by Smooth Goods Ltd.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we neither monitor nor have any control.
You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties or conditions of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to third-party websites.
We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
We are not liable for any damages or losses arising from your access to or use of third-party websites, products, services, or content.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Smooth Goods Ltd is powered by Shopify, which enables us to provide the Services to you.
However, all purchases made through our store are concluded directly with Smooth Goods Ltd.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and Smooth Goods Ltd.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK].
Because the Services are hosted by Shopify, Shopify may also collect and process personal information in order to provide and improve the Services.
By using the Services, you confirm that you have read and understood the applicable privacy policies.
SECTION 11 – FEEDBACK
If you submit ideas, suggestions, feedback, reviews, proposals, or other materials (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.
You represent and warrant that:
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you own or control all rights to the Feedback;
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your Feedback does not violate any third-party rights; and
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your Feedback does not contain unlawful, abusive, defamatory, or malicious content.
We are not obligated to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, transit times, and availability.
We reserve the right to correct such errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services:
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for unlawful purposes;
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to violate laws or regulations;
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to infringe intellectual property rights;
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to harass, abuse, insult, or harm others;
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to transmit false or misleading information;
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to distribute spam or malicious code;
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to collect personal information of others;
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to interfere with the security or operation of the Services.
We reserve the right to suspend or terminate your access if you violate these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time without notice.
The following sections survive termination:
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Intellectual Property
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Feedback
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Warranty Disclaimer
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Limitation of Liability
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Indemnification
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Governing Law
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Privacy Policy
and any other provisions that by their nature should survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Information provided through the Services is for general informational purposes only.
Except as expressly stated by Smooth Goods Ltd, all Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Services.
Some jurisdictions do not allow limitations on implied warranties, so certain exclusions may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Smooth Goods Ltd, its affiliates, employees, contractors, licensors, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Smooth Goods Ltd, Shopify, and their affiliates, employees, agents, contractors, licensors, and service providers from any claims, damages, liabilities, and expenses arising from:
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your breach of these Terms;
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your violation of any law or third-party rights; or
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your use of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
SECTION 19 – ENTIRE AGREEMENT
These Terms and any policies posted by us constitute the entire agreement between you and Smooth Goods Ltd regarding the Services and supersede all prior agreements or communications.
SECTION 20 – ASSIGNMENT
You may not assign or transfer these Terms without our prior written consent.
We may assign or transfer these Terms without notice to you.
SECTION 21 – GOVERNING LAW
These Terms and any separate agreements shall be governed by and interpreted in accordance with the laws of the country in which Smooth Goods Ltd is headquartered.
SECTION 22 – HEADINGS
Headings used in these Terms are included for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO THE TERMS
We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website.
Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms and Conditions should be directed to:
Lushid
Smooth Goods Ltd
St. Marge Street 89
Chelmsford CM1, CM2
United Kingdom